Dedicated to maintaining Singapore's security and facilitating seamless immigration processes through innovation, integrity, and unwavering commitment to excellence.
Built on strong principles and guided by a clear vision for Singapore's future
To be a world-class immigration and checkpoints authority that ensures Singapore's security while facilitating the smooth flow of legitimate travelers and trade, contributing to Singapore's position as a global hub for business and tourism.
To safeguard Singapore's borders through robust immigration control and efficient checkpoint operations, while providing excellent service to all travelers. We are committed to maintaining the highest standards of security and facilitating legitimate movement.
We pledge to serve with integrity, professionalism, and dedication. Our commitment extends beyond border security to encompass exceptional customer service, continuous improvement, and contributing to Singapore's prosperity and safety.
The principles that guide our actions and decisions every day
We conduct ourselves with honesty, transparency, and ethical behavior in all our interactions.
We strive for the highest standards in everything we do, continuously improving our services.
We are committed to providing exceptional service to all travelers and stakeholders.
We embrace technology and innovative solutions to enhance security and efficiency.
We work collaboratively across all levels to achieve our common goals and objectives.
We take responsibility for our actions and are answerable for the outcomes we deliver.
Experienced leaders guiding our organization towards excellence
Chief Executive Officer
Leading the organization with over 25 years of experience in immigration and border security. Committed to excellence and innovation in protecting Singapore's borders.
Operations Director
Oversees daily operations across all checkpoints and immigration centers. Expert in operational efficiency and security protocols.
Technology & Innovation
Spearheads digital transformation initiatives and technology integration to enhance security and improve traveler experience.
Key milestones in our evolution as Singapore's premier immigration authority
Establishment of immigration control services as Singapore gained independence, laying the groundwork for modern border security.
Major expansion of checkpoint facilities and implementation of advanced security systems to handle growing traveler volumes.
Introduction of biometric systems and automated clearance processes, revolutionizing immigration control efficiency.
Launch of mobile applications and digital services, enabling travelers to access immigration services anytime, anywhere.
Implementation of artificial intelligence and machine learning systems for enhanced security screening and risk assessment.
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